Privacy Policy

Last Updated: June 28, 2025

Introduction

Welcome to Niatteru (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

Information We Collect

Information You Provide

Account Information: Email address and password when you create an account
Photos: Facial photos you upload for color analysis
Payment Information: Processed securely through Stripe or app store payment systems
Profile Information: Any additional information you choose to provide

Information Collected Automatically

Usage Data: How you interact with our app, features used, and analysis performed
Device Information: Device type, operating system, app version
Error Reports: Crash logs and error information (via Sentry)

How We Use Your Information

We use your information to:

Provide personalized color season analysis
Process your subscription payments
Improve our AI analysis accuracy
Communicate with you about your account
Provide customer support
Ensure app security and prevent fraud

We do not sell your personal information. We share information only in these circumstances:

Service Providers:
- Supabase (authentication and database)
- Google Cloud Storage (photo storage)
- Stripe (payment processing)
- OpenAI/Anthropic (AI analysis)
- Sentry (error monitoring)
Legal Requirements: If required by law or legal process
Business Transfers: In connection with a merger or acquisition
With Your Consent: When you explicitly agree to sharing

Data Storage and Security

Photos and analysis results are stored securely in Google Cloud Storage
We use encryption in transit and at rest
Access to your data is restricted to authorized personnel only
We retain your photos and analysis results until you delete your account

Your Rights and Choices

You have the right to:

Access: Request a copy of your personal data
Delete: Delete your account and all associated data
Export: Download your photos and analysis results
Opt-out: Unsubscribe from marketing communications
Correct: Update incorrect information

To exercise these rights, contact us at privacy@niatteru.ai

Children’s Privacy

Niatteru is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

California Privacy Rights

California residents have additional rights under the CCPA:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to non-discrimination

European Privacy Rights

If you are in the European Economic Area, you have additional rights under GDPR:

Right to data portability
Right to restriction of processing
Right to object to processing
Right to lodge a complaint with supervisory authorities

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by updating the “Last Updated” date and, for significant changes, providing additional notice.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@niatteru.ai
Mailing Address: Please use email for all communications